A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

John Boepple settled in Muscatine, Iowa, where he produced pearl buttons made from freshwater mussel shells. His innovations brought economic prosperity to the town—and disaster to the local mussel ...

From server-rendered HTML to interactive pages, understand where hydration fits and when it can affect search visibility.

In this Q&A, developer and VSLive! speaker Esteban Garcia explains how GitHub Copilot can accelerate the full software development lifecycle -- from architecture and code to tests, CI/CD, and Azure ...

A researcher found that using Anthropic’s Claude Opus 4.7, he could break into the website of Front Gate—used by every festival from Lollapalooza to Bonnaroo—and freely issue any ticket he chose.

Microsoft is keeping Visual Studio's new built-in Agent Skills switched off by default while a public dashboard measures whether their performance gains justify the additional tokens they may consume.

Walk into a kitchen showroom and it can be a little bit overwhelming… with so many options and considerations, from the latest appliances to technology, a new kitchen doesn’t happen overnight. As ...

Rachel is a freelancer based in Echo Park, Los Angeles and has been writing and producing content for nearly two decades on subjects ranging from tech to fashion, health and lifestyle to entertainment ...

Submit a response to a recent First Opinion essay below. Selected submissions will appear in our letter to the editor roundup, published once a month. Due to the volume of letters received, we are ...